Your Questions, Answered

  • I provide Digital Business Management and operational support for founders, consultants, and small teams.

    This typically includes:

    • Day-to-day operations and admin support

    • Client onboarding and offboarding systems

    • Workflow creation and optimization

    • SOP documentation and process mapping

    • Project coordination and task tracking

    • CRM, inbox, calendar, and file organization

    • Automation using tools like Zapier or Make

    • KPI tracking and reporting dashboards

    If your business runs on systems, processes, or tools, and feels heavier than it should, I can help.

  • Start by reviewing the Service Overview to see how I work and whether it feels like a good fit.

    If it does, you can reach out for next steps or availability. If I’m at capacity, you’ll have the option to join the Client Availability List.

  • I don’t just complete tasks. I think about how your business runs as a whole.

    My focus is on reducing friction, creating structure, and building systems that actually stick, so things don’t live only in your head.

  • You can reach us anytime via our contact page or email. We aim to respond quickly, usually within one business day.

  • Most clients work with me on a monthly retainer for ongoing support.

    I also take on short-term systems or setup projects when it makes sense. Pricing depends on the scope and complexity, and we’ll always align on that upfront.

  • Clear, organized, and low-drama.

    Most work is handled asynchronously with clear priorities and regular updates. You’ll know what’s being worked on and what’s next without needing to check in constantly.

  • Typically, no.

    Hourly work tends to create unclear expectations. Retainers and defined projects allow me to focus on outcomes rather than tracking minutes.

  • I work with a small number of clients at a time so I can stay responsive and do the work well.

    If I’m full, you can join the Client Availability List and I’ll reach out when space opens up.

  • Item descriptionI regularly work in tools like Notion, Google Workspace, CRMs, scheduling platforms, and automation tools like Zapier or Make.

    I’m also comfortable stepping into existing systems and improving what’s already there.

  • Most communication happens through email, shared documents, or project management tools. And during regular business hours, you can expect a immediate response.

    We can also set up regular check-ins if that’s helpful, but I don’t rely on constant real-time messaging.

  • I may not be the right fit if you need same-hour turnaround on everything, expect 24/7 availability, or are still in the idea stage without active operations.

    That’s about fit, not judgment.

  • If you were sent here directly, reply to the email that brought you to this page.

    Otherwise, you can reach out through the contact form on this site.